Sewage Cleanup and Restoration

At SERVPRO of Southern Staten Island we are properly prepared to deal with any type of sewage backup that could occur. Sewage back up is disgusting, messy, and can also result in several issues if you do not clean it up immediately.  

Given that there are three types of contaminated water, our first objective is to distinguish which type it is. Each separate category of water contamination has a different protocol to follow when it comes to the clean-up. We will go through the proper steps to make sure any type of sewage damage is properly handled from the beginning.

We don’t want you to have hazardous bacteria and germs living in your home or business. Your locally owned and operated SERVPRO is available 24/7 to help residents of Southern Staten Island to ensure that your sewage backup is cleaned up properly and quickly.

Sewage Backup or Toilet Overflow? Call Us Today – (718) 979-4100

There are three major types of contaminated water. SERVPRO of Southern Staten Island will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.