Oak Heights, NY Fire Damage Cleanup and Restoration

In addition to fire, smoke, and soot damage, your Oak Heights home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of Southern Staten Island specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of Southern Staten Island

Fire, Smoke, or Soot Damage? Call Today (718) 979-4100

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Oak Heights home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Locally Owned, with National Resources

We are proud to be an active member of this community. SERVPRO of Southern Staten Island is locally owned and operated so we’re already nearby and ready to help Oak Heights residents and business owners with any-sized fire and smoke damage emergencies.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

If your Oak Heights, NY home has been struck by fire and smoke damage, SERVPRO of Southern Staten Island is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (718) 979-4100 so that we can begin the process of making your fire incident a memory.

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