Had a Fire? What's next?

1/25/2022 (Permalink)

What is next after a fire?

Limit the movement in the home to prevent the spread of soot particles and keep them from being embedded into upholstery and carpets.  Keep your hands clean so as not to further soil the upholstery, walls, or woodwork.

• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change the HVAC filters.
• Tape double layers of cheesecloth over air vents.
• Fire restoration requires specialized training, and these steps illustrate our fire restoration process.
• Call SERVPRO

Emergency Contact - The restoration process begins when you call the SERVPRO of Southern Staten Island Customer Care Center, which is staffed 24 hours a day, each day of the week.  Our specialist will ask a series of questions regarding the fire damage event that will help us dispatch our Professional's with the appropriate equipment and resources.  Our SERVPRO Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage.  This step is crucial to developing a plan of action. We are open 24 hours a day, seven days a week and 354 days a year.  Contact SERVPRO of Southern Staten Island if you have any questions.  We are here to help you!