Taking the Stress Out of Water Damages

9/30/2022 (Permalink)

Water Damage Made Simple

At SERVPRO we know places like Your basement can flood at any time of the year, although flooding most often occurs during heavy rainfall. Because places like your basements are the lowest level of a building and are normally built partly or entirely below ground level they are inherently prone to flooding. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure

Regardless of how or when it happened we will be there for you and your family to clean it up and get your life back to normal again. No one wants to be limited in their own home, don't deal with the hassle of a cleanup yourself- give us a call and we will be right there to help. These homeowners gave us a call in the middle of the night and we arrived immediately to begin the extraction and drying process. Being accessible at all hours allows us to prevent damage that would occur while it sat, not only does this save you money it saves you a lot of time by preventing bigger issues

We are a company you can trust to be there when you need us most, don’t settle for anything but the best and give SERVPRO of Southern Staten Island a call. 

Letting Us Handle Your Water Damage

9/27/2022 (Permalink)

How We Do it-

There are 3 major steps we follow at SERVPRO of Southern Staten Island to restore your property after a water damage has occurred: 

1. The Pack Out- Our Content Specialist will carefully inventory, package, move and store your belongings to ensure minimal damage is brought onto your personal property during the unforeseen disaster you just encountered.

1. Content Cleaning- Our Cleaning Specialists are highly trained and certified professionals who are knowledgeable of the appropriate cleaning procedures for all sorts of damages, as well as, the factors that caused them.

1. Content Inventory- During the damage analysis, home item inventory, pack-out and resetting stage of our services; our well trained inventory specialists will take photos every step of the way and create an inventory of what was salvageable and what was unsalvageable. This will be sent to you at the end so you know exactly what we did. 

Choosing Us-

With a focus on limiting the damage, we’ll work quickly to protect your belongings. Throughout the entire process we will work directly with your insurance agent/ adjuster on your covered loss for a streamlined and expedited process, so you don't have to. 

What will SERVPRO of Southern Staten Island do with my personal property?

• Professional and Concise Inventory of Contents
• Pack Out and Moving Services
• Specialized Cleaning and Decontamination of Contents
• Contents Repair and Restoration
• Secure Contents Storage
• Thorough and Accurate Pack-Back and Reset Services
• And much more!

Being Ready For Any Disaster

9/27/2022 (Permalink)

Be Ready!

If an emergency were to happen in your business today, would you and all employees be prepared? If your answer is no then don't be frightened!  SERVPRO of Southern Staten Island is here to help! We can come out to your business and set up an Emergency Ready Plan for FREE! What is an Emergency Ready Plan aka ERP?  An ERP is a packet for you and your employees to have to help keep everyone calm during an emergency.  The packet includes a property overview, building access information, an emergency action checklist, contact information for the local Fire Department, Police Department, and Hospital, pictures of all shut off valves and description of location, and more.  Being prepared for an emergency requires a team effort.  Communities and businesses need to have contingency plans in place to ensure their residents and workers stay informed.  By working together, individuals, families, businesses and communities can make a real difference in minimizing the impact that a disaster has on their lives and their livelihoods.  If disaster does strike, leaving fire, water or mold damage in its wake, SERVPRO of Southern Staten Island's emergency restoration specialists offer an assortment of services to help local residents quickly restore damaged property.  For more information about SERVPRO or to receive free emergency preparedness materials, please contact SERVPRO of Southern Staten Island.

Cleaning Your HVAC System!

9/21/2022 (Permalink)

HVAC Cleaning

A building’s heating, ventilation, and air conditioning system (HVAC) and subsequent ducts are the key component to air quality. HVAC and duct cleanliness have a significant impact on the functionality of the equipment as well, a clean system ought to function at maximum capacity. If your system is clean and properly functioning, it should provide you with positive indoor air quality and a lower monthly cost of running your HVAC system. During the times of COVID-19 this is an important factor to consider to avoid the spreading of germs. 

You can keep your commercial ducts clean by changing the filters within the system regularly - it is recommended to change them every 90 days. Check any connections for damage. If you can see any damage to the connections, wires, or motors- it is crucial that the damage is repaired immediately in order to keep your HVAC system safe and properly functioning.

You should annually inspect your HVAC system and ducts to see if there is visible mold, a surplus of dust and/or debris, and rodent infestation. Signs of a rodent infestation would be feces and odors in your system or noises occurring in the system. If your HVAC system and ducts have any of these signs then it is time to call in the professionals. SERVPRO of Southern Staten Island has highly trained cleanup and restoration technicians that will provide you with a free estimate for your HVAC system and ductwork and begin work as soon as you're ready. 

SERVPRO of Southern Staten Island understands the significance of a properly functioning HVAC and duct system especially with sickness amidst. We want to help you do all you can to maintain your system. When you are in need of professional cleanup and restoration of your commercial ducts call SERVPRO of Southern Staten Island for a free estimate.

There For You When Disaster Strikes

9/20/2022 (Permalink)

Late Night Disaster

Choosing the best and most trusted in the industry-

At SERVPRO we know that disaster strikes without any warning, nature can take a quick and violent turn creating things like: floods, wildfires, tornadoes, hurricanes, blizzards. Any of these can have a devastating effect on the business or home you have worked hard to create. SERVPRO is Faster to any size disaster, in your home or commercial property. We know that response time is critical, not only to mitigate your damages but to get your business or life back up and running quickly. SERVPRO professionals can handle anything from minor commercial storm damage to a large-loss event.

What makes us different from other companies?

Our teams can respond quickly because we have a network of storm teams strategically positioned across the country ready to respond 24/7, 365 days a year. We can assure you when disaster strikes, we will be there. With over 1,900 SERVPRO locations spread across the US and more now, we are able to set up a local command center near you to execute a rapid response wherever a major event may take place. At SERVPRO we respond to large and small events such as hurricanes, tornadoes, flash floods, wildfires and more.

Why Choose SERVPRO of Southern Staten Island?

9/16/2022 (Permalink)

Choosing the best in the business- 

When it comes to residential and commercial restoration or cleaning services, the value of speed cannot be overstated. When disaster strikes, the ability to get the problem fixed immediately is imperative, not only to get your life back to normal, but to mitigate damages. For residential properties, we understand that our clients depend on fast action to get their home back in order so their family can return to their normal routine. For commercial properties, we certainly get that business owners depend on fast action to get their company back up and running and ensure that no customers or employees are subjected to unsafe conditions.

So why us?

At SERVPRO of Southern Staten Island our restoration specialists are truly faster to any size disaster any time of the day or week. Our team consisting of highly trained professionals understands the urgency that comes with fire damage, water damage, storm damage, mold remediation or any other disaster. As such, we are proficient at providing 24-hour emergency service with the best response rates, making us the trusted leader in the restoration industry.

On top of our unmatched speed, we specialize in handling disasters of any size. Whether your property has suffered from a minor water damage in the garage or a major fire in your 3 story home, our advanced restoration and cleaning equipment can handle it all. We take a lot of pride in our ability to serve the local community and play our role in keeping residents safe and secure.

Don't hesitate to call!

If you or a loved one has a property that has been damaged, look no further than SERVPRO of Southern Staten Island . As soon as we get the call, we will begin to act right away, sending out a project manager and our skilled restoration technicians to your property right away. If you need someone to get there quickly and do the job right, call us today. 

Water Extraction Done Right

9/2/2022 (Permalink)

What is water extraction?

Water extraction is done to remove water from a home or business after a flood, burst pipe, or storm. When large amounts of water come on to your property, it’s important to call your local SERVPRO in order to have the water extracted as soon as possible to prevent mold and further damage to your property.

What tools do we use to extract the water?

Our trained technicians use pumps and vacuum units in order to remove large amounts of water from the walls, flooring, ceiling, and other surfaces in your home. These machines are so powerful, they can extract hundreds to thousands of gallons of water from these surfaces in order to dry. Here is a list of some of the tools we use:

• Submersible Pumps
• Industrial Vacuums (Wet/Dry)
• Infrared Cameras (to find hidden water)
• Moisture detectors

What are the first steps to take before a water extraction?

Our team will first identify the cause of the water damage, and if needed, will take steps to stop it in order to begin remediation. For example, if there is a burst pipe, our team will first stop the pipe from spouting off water before starting the extraction process. Next, our team identifies the type of water that has entered into the property. Depending on the classification, if it is contaminated or not, a professional will make sure to plan accordingly to make sure your property is safely restored. Furniture and/or other contents belonging to the property may also be moved to prevent damage or stains on the floor.

How do I know that all of the water has been extracted?

Our professionals will use pumps and vacuums to remove a majority of the water from the property. The remaining water will be removed by technicians manipulating temperature and humidity within the premises to ensure the area is fully dried. Progress is then monitored by moisture meters that give us an accurate indication of water levels.

Did we answer all of your questions about water extraction? Give us a call at (718) 979-4100 or find us on social media!

Commercial Cleanup Concerns?

9/1/2022 (Permalink)

Showing up for a late night disaster, we are truly 24/7

Worried about a large cleanup?

Whether you need help restoring a water damaged office building, or deep cleaning flooring or carpets on commercial vehicles, you can depend on SERVPRO of Southern Staten Island's team of professionals to get the job done right the first time. 

We have a speed response time so we can promptly make your workspace look its very best.  We are available 24 hours a day, every single day of the year, to get your business back up and running.  Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying.  We are also your business's best resource for mold remediation. 

As America's #1 cleanup and restoration brand, we have developed a program that is grounded in our 3 C's - Consult, Clean and Certify.  Let us show you how er can make your building or home safer and ready to back to business.  Your commercial property's appearance speaks volumes to your clients.  So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Southern Staten Island Professionals have the training and expertise to help make it "Like it never even happened."  Contact SERVPRO of Southern Staten Island, we are here to help you get through a disaster of any size. 

Commercial Cleanup Professionals

8/30/2022 (Permalink)

Choosing SERVPRO for your commercial cleanup and restoration-

At SERVPRO we are ready for whatever disaster presents itself. During stressful times we want to ease your mind with our expertise in fire, water, mold and clean-up restoration. We have mastered our industry with over 50 years of experience throughout the company. 

Questions like “What should I do if my office building experienced flooding?” “How do I dry my carpet after a flood?” and “How do I check for mold or structural damage?” can be answered by our team. We offer a peace of mind through quick service and responses. We are here to serve you 24/7, 365 days a year. Our customers are our top priority. 

Floods happen to 14,000 people in the United States of America annually. If the unfortunate happens, here is what we suggest.

When a flood begins:

• Turn off power and electricity: If you cannot get to the breaker box call your electric utility to shut off the meter.
• Make sure the water supply is turned off: This will help ensure that less damage is done if it is coming from an internal system.
• Secure your belongings: If you are present when the flood starts, move valuables away from the water source.
• If your flood is occurring because of weather or uncontrollable circumstances: Call an emergency maintenance number. We suggest keeping one on file for any event.

Once it is controlled:

• Document, Document, Document! Photograph damages for claims.
• Call SERVPRO: We will get the water out as soon as possible!
• Check Building Integrity: We will work alongside you and a contractor to ensure your building is safe.
• We will search for mold and other damages to ensure your safety.

After the Flood:

• We will ensure clean-up is satisfactory
• Maintain checks on plumbing and roofing to minimize potential damage
• Live your life: We want to ensure a seamless transition back into your day to day routine.

Floods can happen to anyone we want to create a seamless process for you to get back to your normal way of life. Call us today if you experience any flood, fire, or clean-up remediation needs. 

SERVPRO Certified Clean

8/27/2022 (Permalink)

Beginning in March, New York City went into lockdown alongside other major US cities as the world braced itself for the COVID-19 pandemic. This new reality has challenged what it means to be clean for both homeowners and businesses everywhere. And with more outbreaks on the rise it was necessary for someone to step up and create an efficient and proper plan of action to cleanup businesses. As the biggest name in restoration and cleanup, SERVPRO launched Certified: SERVPRO Cleaned in order to give Americans the confidence to go back into the office, back to work, back to living their lives. This vigorous program is designed to fit strict CDC guidelines and use EPA approved disinfectants, offering a professional clean that is backed by over five decades of SERVPRO experience in biohazard cleaning.

The Certified: SERVPRO Cleaned process begins by addressing each customer’s three unique "Cs":

1. Consult:  A representative will create a custom cleaning program to address all areas needed to assure success.
2. Clean: Our professionals will come in to deliver a thorough cleaning process that adheres to our strict CDC guideline approved COVID-19 response cleaning.
3. Certify: A shining seal of approval that is granted once your space has been properly cleaned and sanitized. Once we can certify that your place is ready to open back up, SERVPRO will give you a symbol of excellence to reassure employees and customers alike.

Our program focuses on maintaining the highest standards of cleanliness. This is achieved by our team of professionals coming to sanitize hard and soft surfaces, focusing on cleaning high touch surfaces, and providing hygiene products and signage for guests. If you want to re-open with the utmost confidence, you need to trust the biggest name in cleaning and restoration: SERVPRO. As Staten Island has opened up, make sure that you’re providing customers with a clean that adheres to high standards of cleanliness. Give us a call at (718) 979-4100 to get started!